Carrier Relations Associate

Job Details

Carrier Relations Associate

Jacksonville, Florida




Job Description

  • Qualify New motor carriers on a daily basis
  • Accurately maintain the motor carrier database
  • Respond, via phone and email, to internal and external requests for information and or documentation
  • Maintain a high level of accuracy when entering data and providing information
  • Request information and documents from insurance companies/agents
  • Handle a broad assortment of issues, pertaining to new carrier set up, as existing carriers' performance
  • Obtain and examine all relevant information, to assess validity of complaints and to determine possible causes, and follow up to ensure the appropriate action was taken to provide resolution to the issue
  • Continuously build and maintain relationships with carriers

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